I was a bit apprehensive about reaching out to a cosmetic surgeon at first because this is my first procedure (had buccal fat removal and submental lipo suction) but my feelings were put to ease the minute I called and spoke to the office. Being in the customer service industry myself, I realize the importance of first impressions and I was really impressed; not only with Dr. Parikh but his staff as well. Everyone I encountered from the consultation appointment to the day of the procedure and the post-op appointments were all really friendly, professional, knowledgeable and very welcoming. Dr Parikh spent a great deal of time explaining my options, the risks involved and expectations. During the actual procedure he constantly made sure I was and comfortable. The nurse did a very thorough job in explaining the post-op care and Dr. Parihk himself even checked in on me a few hours after the procedure. I was very impressed with the level of service I received and am really satisfied with my results (currently 11 weeks post-op). Would highly recommend Dr Parikh!